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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Brian/Sue,
I have owned my Pursuit since 2006 and kept it at RRM boat hotel rack.
I wanted to say i really appreciate the extra help and service your sons and other workers provided me throughout the years and in particular this year.
On several occasions I have asked to get my boat pulled down either early or late, asked to have it moved around, and have asked for occasional troubelshooting advice on the fly. Your boys and employees (and you) have always provided can-do service sometimes beyond the scope of the contracted marina services.
In particular several times I have asked for ad-hoc help needing tools or looking into problems on short notice, and have always gotten assistance - such as putting my boat on work racks after hours, dropping everything and helping me with a stuck ladder, helping me look into ignition issues, without requiring work orders or reading me policy.
Really appreciate the help on occasion, I feel good about recommending RRM to anyone inquiring about marina services.
Thanks, Ray Ciesinski "
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By: Ray Bethesda, MD
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"Dear Brian,
After eight (8) years of receiving the absolute best service from you, your family and Company, this testimonial is long past due. First, it is rare for me to write testimonials but you clearly deserve these comments. You have always provided me with the best guidance when I purchased my Pursuit, the most responsive service when the inevitable problem arose and the fairest pricing. I would like to personally thank you for making my boating experiences phenomenal. Without your expertise, I probably would have given up on boating. I am very privileged to have met you and to have received the quality service that you and your Company have consistently provided. Brian, thank you so much.
With kindest regards, Ed Rudden"
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By: Ed Highland, MD
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"Brian -
Thanks for getting us back in business for the past weekend. She's running great!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CC"
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By: Curtis Baltimore, MD
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"We have used Rhode River for our service for several years now and find them to be extremely responsive with quality work delivered on time.
THANKS Brian!!!!"
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By: Curtis Baltimore, MD
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"i am from new york, the only contact was on the phone ! !, CUSTOMER SERVICE HAS BEEN THE BEST. I WOULD BUY AGAIN !"
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By: JOE Albany, NY
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"Nothing but great things to say about the Marina. Courteous, efficient, clean, reasonable and willing to work with their clients. Highly recommended."
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By: Mike Davidsonville, MD
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"I have been a customer of Rhode River Marina for the past 8 years and during that time I have experienced outstanding service.
Brian Conner has team of very highly trained and experienced professionals who work hard to insure that every customer receives the best service available in the area.
I have found over these past years that their standards and quality for service to be consistently high.
Brian and his team are attuned to their customer’s needs and work very hard to insure that they get the most out of their boating experience.
My congratulations to Brian Conner and his organization for adding greatly to my boating pleasure. They make boating fun.
I would highly recommend the Rhode River Marina to anyone who is looking for a great location, a top notch marina and outstanding service.
Steve Wishnow
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By: Steve Bethesda, MD
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"You have a good, friendly, efficient parts man in Vern. He helped me with two Honda fuel fittings that, I'm pleased to say, actually fit. The price was rather high ($25 ea; similar parts at W/M are $10 but then they don't fit). But, I am back sailing again, thanks to good old boy, Vern. Okey-Doakie, Vern?"
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By: Jack Annapolis, MD
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"Had my Mechanic pull the bottom unit and replace the impeller and rebuild the water pump. Was having sporadic overheating warning buzzer sounding. Might buzz once in 1 hr. running or 5 mins. running it might buzz once after another. Mechanic found that the center hub of the impeller had broken loose and would spin freely some and catch and drive the impeller sometimes. Went out all day trolling and running down the bay and, no buzzer my Yamaha 250 Saltwater 066 did great. What a relief. Mechanic came from Ocean City and did a great job, very reasonable. He works out of Rhode River Boat Sales and Dave Wade is his name (410) 213-9121. I have used him twice this year. Both times he came from Ocean City and was there a couple of days after me calling him, did a great job and saved me money. Give him a call if you want a professional to do the job right the first time... "
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By: Dave Fenwick, DE
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"My wife and I were transients at White Marlin Marina in Ocean City when we experienced a leaking fuel pump on our starboard engine. Curly, the dock master suggested I give Dave Wade at Rhode River Boats a call at (410) 213-9121. Dave took the information on my engine and pumps over the phone, looked up the appropriate gaskets to go with it, had the parts sent overnight in the mail and installed them. We were back running in 24 hours so we could continue our cruise. Fast, efficient, and competitively priced service. If you have your boat in Ocean City or you are travling to Ocean City for vacation and have a problem with your boat these are the people you want working for you."
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By: Walt PA
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"Rhode River is a top-notch marina with a great location and excellent service department. The bay is minutes away, and the Rhode River is perfect for recreation, too. I kept my boat in a dry rack, and it was always waiting in the water for me when I arrived. Spend more time on the water---keep your boat at Rhode River Marina!"
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By: Aaron Bowie, MD
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